336.755.8864
dragonfly214@roadrunner.com
Home        Weddings        Studio        Locations        Seniors        Pricing        Contact        Amber
COMMONLY ASKED QUESTIONS & INFORMATION

see below
How much are pictures?
It depends on what you order. You pay a $20 dollar deposit that is applied to your print order. Click on "pricing" above to see your purchase options.

Do you work by appointment? 
Yes. I am only in the studio if I have appointments. I ask clients to make sure I am there before they stop by to save them a trip in case I am outside shooting or not there.

Do you have any  set" hours?
On Saturday, there is usually someone there for from 9am - 12pm  for pick ups. However, I would still suggest checking before coming by.

When are you closed? 
On Sunday and Monday.  However, if I don't have any scheduled appointments, chances are, I am not in the studio.

What type of payment do you accept?
  Checks, cash and cards of any type. On cards, there is a 3% surcharge in studio and 3.75% surcharge over the phone.  I use the Square, and this fee is what they charge my business.

Do you work late?
  On Tuesday, Wednesday and Thursday I work as late as needed.

Do you work on the weekends?
  I do on Saturday.  Saturday hours are restriced due to weddings.

What should I bring to a newborn shoot?
  Always bring a pacifier. If the baby is awake, it will assist in calming them for those super cute poses.  Try to feed the baby as close as possible to the scheduled appointment. Try NOT to let them sleep all day before the appointment as a sleepy newborn is a baby that can be easily posed.  You are welcome to bring anything you want included but are welcome to use anything in the studio. 

How long does it take to get my pictures?
The proofs are emailed to you within 48 hours during my normal shooting season. During peak wedding season and the holidays, it may be a day or two longer. If your photos were taken on Saturday, it my be up to 72 hours. When you place your order, it will be 3-5 business days.  You wll be emailed to let you know they are ready for pick up.

What should I do if I am running late?
Please let me know. I am generally on a very strict schedule.  If you are more than 15 minutes late, you may be asked to reschedule.

Do you have a ""no show" policy?
Yes.  If you fail to show and do not let me know in advance that you cannot make it, you will be charged $15 on your next visit if you wish to have more photos taken.

How do I get in touch with you?
You can email me at dragonfly214@roadrunner.com or you can call or text me at 336-755-8864. You can also message me through Facebook but due to internect connections, that is not always reliable.

What is the best way to contact you?
Email. Always email.  You are still welcome to text, call or message me.  But email is always the best.

How do I order?
By email only.  I have to have a system in order to stay organized and make sure that no one's order gets overlooked. You simply send me an email listing the proof number and what you would like of that particular photo,

When do I pay?
You pay a $20 dollar deposit at the time of your sitting. Although for new clients, you may be asked to pay the deposit when you schedule your appointment.  The balance is due when you pick up pictures. Orders over $150 may be asked to pay before the order is placed.

How long do I have to order my pictures? 
You can take as much time as much time as you need but please remember: The deposit is void after 6 months.

If there are other questions you think should be answered on here, please email me and let me know!! Thanks!